You're having trouble streaming music via Bluetooth® Do not make calls while your phone is plugged into the AUX jack.

Plugging in your phone to AUX while connected to Bluetooth® will disable Hands-Free Calling.

You can't make a call while connected to the AUX jack

Please keep in mind, Verizon, Sprint and US Cellular do not support conference calling.

Verify that your phone has the Bluetooth® feature (Message Access Profile).

Check “Do not ask again,' then accept the “connect to your messages” request on your phone.

Text messaging through your system doesn't work Check with your phone manufacturer or cellular provider to avoid having duplicate contacts stored on your phone.

Up to 2000 contact names with four numbers per contact will transfer to the system's phonebook.

Check “Do not ask again,' then accept the “phonebook download” request on your phone.

Your phone can still be connected manually.

Many phones don't automatically reconnect after being restarted.

Refer to your phone manufacturer or cellular provider for instructions.

Set your phone to 'auto-connect' or 'trusted device' within the phone's Bluetooth® settings.

Your phone won't reconnect to the system after pairing

Verify you are selecting “Uconnect” in the discovered Bluetooth devices on your phone.

Delete the pairing history in your phone and Uconnect® system, which is usually found in the phone's Bluetooth® settings.

Perform a hard reset in the phone by removing the battery (if removable – see your phone's owner's manual).

Your smartphone is now paired and ready for hands-free calling+. Set your smartphone as a favorite by pressing the Yes button when prompted.

When prompted, allow access for Contacts and Messages downloads.Note for Android™ Devices: If your smartphone stops scanning for devices, press the Scan button in the Bluetooth Menu.Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect® system. Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match.Select your Uconnect system from the device list.

Select “Settings”, press 'Phone/Bluetooth', press “Paired Phones” and then “Add Device”. Select “Phone”, Select “Settings”, press “Paired Phones” and then “Add Device”, or Under Settings, press the Bluetooth® button and turn Bluetooth on. To pair a smartphone, watch this video or complete the following steps: Important! It’s easy to restore a lost or broken smartphone pairing, but you must first delete any existing pairing from both your smartphone and your vehicle before attempting to re-pair.

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